1. DEFINITIONS
1.1. CLIENT
shall mean any person, acting in his own name, or any legal business entity, including its possible offices and branches in its country of registration, or any government entity, ordering a PRODUCT on line. When the PRODUCT is supplied to a government entity (civil agency, local authority, ministry etc.), the CLIENT shall be deemed to be only that part of the government entity located at the address specified by the CLIENT for the creation of its account on the WEBSITE.
1.2. GENERAL TERMS AND CONDITIONS
shall mean these general terms and conditions for the on-line supply of PRODUCTS.
1.3. PRODUCT
shall mean any product in digital format extract from the SPOTMaps mosaic of Spot Image created from orthorectified satellite images available for purchase on the WEBSITE.
1.4. WEBSITE
shall mean the Spot Image SPOTMaps Store website, accessed through the URL http://spotmaps.spotimage.com.
The CLIENT represents and warrants that he/she has the legal capacity to enter into a contract for any order placed on the WEBSITE.
2. GENERAL PROVISIONS
All the supply of PRODUCTS on the WEBSITE shall be governed by the GENERAL TERMS AND CONDITIONS. The GENERAL TERMS AND CONDITIONS are deemed to have been irrevocably accepted by any CLIENT placing an order on the WEBSITE. Any conflicting clause or condition appearing in any correspondence or on any order form sent by the CLIENT to Spot Image shall be ineffective against Spot Image. The GENERAL TERMS AND CONDITIONS may be modified at any time; the applicable version is the one available on the WEBSITE at the time the order is placed.
The provisions of the "Non-exclusive Licence to use SPOTMaps Products between Spot Image and the CLIENT" detailed below, that the CLIENT acknowledges having read and accepted without any reservations, are an integral part of the GENERAL TERMS AND CONDITIONS.
3. ORDERS
3.1.
All orders shall be placed from the account created by the CLIENT on the WEBSITE. The CLIENT shall be responsible for ensuring that all information entered when creating his/her account is correct.
3.2.
When the CLIENT validates the payment conditions stipulated on the WEBSITE, he/she irrevocably accepts the order conditions. Spot Image confirms all orders placed on the WEBSITE by sending an order confirmation to the CLIENT in an electronic message.
Within seven (7) working days following the order confirmation, the CLIENT receives a second electronic message informing him that the PRODUCT is available and specifying the procedures for downloading the PRODUCT (ftp address, password etc.).
3.3.
Each order for a PRODUCT on the WEBSITE is restricted to a surface area of one thousand (1000) km². For any order concerning a larger surface area, the CLIENT must contact Spot Image Client Service department at the following address: spotmaps@spotimage.fr. The Spot Image Client Service department will deal directly with the CLIENT's request.
3.4.
The image of the area selected by the CLIENT and displayed on the WEBSITE is a preview of the PRODUCT. The cloud cover of the PRODUCT ordered is visible on such preview.
3.5.
No CLIENT established, incorporated or located on CANADIAN territory may order a PRODUCT from the WEBSITE. Spot Image reserves the right to refuse any order submitted by a Japanese governmental entity.
4. DELIVERY
4.1.
PRODUCTS ordered shall be downloaded by the CLIENT via the Internet, from a secure ftp server, at the ftp address mentioned in the email informing the CLIENT of the date of availability of the PRODUCT ordered. The CLIENT has a period of seven (7) days, starting on the day on which the PRODUCT becomes available, to download the PRODUCT ordered. At the end of this period, the ftp delivery address will be deactivated and Spot Image reserves the right to terminate ipso jure the order.
4.2.
It is the responsibility of the CLIENT to check, immediately after downloading the PRODUCT, that the content downloaded corresponds to the PRODUCT ordered and, if appropriate, to express the usual reservations in an email sent to Spot Image at the following address (spotmaps@spotimage.fr).
4.3.
No downloads are permitted from any computer located on CANADIAN territory.
5. PRICES
The prices displayed on the WEBSITE are given in Euros, Ex Works (Incoterm 2000). The price inclusive of all French taxes is given before the validation of the order by the CLIENT. The applicable price for each order is the one given on the WEBSITE on the day the order was placed. The prices given on the WEBSITE may be revised by Spot Image at any time and without prior notice.
Business CLIENTS subject to VAT, situated in the European Union and having a European VAT number and those situated outside the European Union can be invoiced exclusive of VAT.
6. CUSTOMS DUTIES - TAXES
Any order placed on the WEBSITE using a computer located in a territory outside the European Union may be subject to the applicable taxes and/or customs duties of that territory. These taxes and/or customs duties are payable by the CLIENT and are his/her sole responsibility.
7. PAYMENT
Payment must be made using a bank card. Transactions are protected by the Cyberplus Paiement system. All bank details transmitted by the CLIENT are encrypted to preserve their confidentiality. Orders are registered and confirmed once payment has been accepted by the Natixis Cyberplus Paiement secure bank server.
8. RIGHT OF WITHDRAWAL
When placing an order on the SITE, the CLIENT expressly renounces his/her right of withdrawal, as stipulated in Article L121-20 of the French Consumer Code.
9. LIABILITY - WARRANTY
9.1.
In no event shall Spot Image be held responsible of any dysfunction in the CLIENT'S Internet connection, for loss of any PRODUCT downloaded by the CLIENT, for dysfunction of the CLIENT's equipment, for failure of the CLIENT to download the PRODUCT within the prescribed period, or for the incorrect selection by the CLIENT of its area of interest.
9.2.
Without prejudice to the provisions stipulated in the "Non-exclusive Licence to use SPOTMaps Products between Spot Image and the CLIENT", the Spot Image guarantee is limited to either replacement or reimbursement, at Spot Image's option, of any PRODUCTS with production defects, with the exclusion of any indemnity or damages. Any claim concerning obvious defects of the PRODUCT delivered or of its non-conformity to the PRODUCT ordered shall be sent within ten (10) days of downloading, by electronic message to the Client Service Department (spotmaps@spotimage.fr) or by writing to the following address: Spot Image SA, SPOT GALERIE, 5 rue des Satellites, BP 14359, 31030 Toulouse Cedex 4, France. No replacement or reimbursement will be accepted on the ground of the cloud cover of the area selected by the CLIENT.
9.3.
The provisions of Article 9 of these General Terms and Conditions do not preclude application of the guarantee against non compliance and the guarantee against hidden defects covered by Articles 1641 and following of the French Civil Code, where such guarantee must apply.
10. FORCE MAJEURE
Spot Image cannot be considered to be failing to meet its contractual obligations if any such failures are due to a case of Force Majeure. Force Majeure designates all the occurrences of any nature whatsoever which are beyond Spot Image's reasonable control, and in particular natural disasters, Internet failures, bad weather, fire, collective-bargaining labour disputes, strikes, sabotage, embargos, interruptions or delays in transport or communications systems, wars, laws or regulations issued by the French government, by public, civil or militaries authorities, which may occur as from the date of the order and would prevent its total or partial execution.
11. JURISDICTION - APPLICABLE LAW
Subject to the applicable mandatory provisions, any dispute between the parties shall be referred exclusively to French courts. For all business CLIENTS, the Commercial Court of Toulouse, France shall have exclusive jurisdiction, irrespective of the place where the PRODUCT was downloaded and notwithstanding all clauses to the contrary.
These GENERAL TERMS AND CONDITIONS are governed by the laws of France.
12. PROOF
Unless there is evidence to the contrary, the data recorded by Spot Image directly or via the secured payment website on behalf of Spot Image, shall be legally binding proof of all transactions between Spot Image and the CLIENT, performed via the WEBSITE.
13. PERSONAL DATA - RIGHT OF ACCESS
All information collected on the WEBSITE undergoes digital processing for the purpose of dealing with orders and managing client accounts. This information may be provided to Spot Image sub-contractors responsible for managing the WEBSITE and will be used by the latter exclusively to ensure that the WEBSITE operates satisfactorily and that orders are dealt with correctly. In accordance with the provisions of the French law concerning data protection (Loi Informatique et Liberté), the CLIENT has the right to consult, correct and object to any personal data concerning him/her, which is used to process his/her orders. If the CLIENT wishes to exercise any of these rights, he/she must contact the Spot Image Client Service Department by e-mail (spotmaps@spotimage.fr), or by writing to Spot Image SA, Commerce électronique - 5 rue des Satellites, BP 14359, 31030 Toulouse Cedex 4, +33 (0)5 62 19 40 40.
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